Customer Service Skill Set

Completing the Customer Service skill set is more than just learning how to serve customers—it’s about gaining practical skills that open doors.

  • Date 1 September 2024
  • Status Course open

Course overview

Through this program, you’ll complete up to six nationally accredited retail units, giving you a strong foundation to build your career.

You’ll develop the confidence to communicate clearly, stay calm under pressure, and connect with customers in a genuine and professional way. You’ll also learn how to handle challenges, work as part of a team, and create positive shopping experiences that keep customers coming back. These are the real-world, transferable skills that employers look for.

Enrol today to take the next step in your career, gain a competitive edge, and stand out with skills that make a lasting impact.

Class details

  • Sunday 1 September 2024 to Thursday 31 December 2026
  • WEA Wollongong, New South Wales
  • Tutor | Crystal Bowden
  • Code | SCSIR

Frequently asked questions

If you have a question regarding courses, how to enrol or anything else, browse our FAQs page for answers.

See FAQs
On this page

You may also be interested in

View all courses
View All Courses